FAQs

We are one of the only companies in the UK who truly cold-press our juices in house. We do not use the HPP method and we freshly press our juices to order

High pressure processing is a cold pasteurization technique which can be used to extend juice shelf life, this method can reduce their freshness and affect the nutritional profile 

Cold pressing involves no heat, retaining more of the enzymes, vitamins, minerals and antioxidants from fruit and vegetables in your juice

We advise drinking our juices fresh but should you freeze them, remove a little of the juice, to leave room for expansion. If some of the contents are not removed, the bottle may pop in your freezer

Yes our bottles are recyclable, please add them to your daily recycling or wash and re-use!

Up to 1kg of vitamin rich produce is in every bottle

Please see our cancellation policy within T&Cs

Local deliveries will be returned to our warehouse and we will attempt to contact you and re-deliver later in the day. Please note local deliveries are attempted between 6am-10am, redelivery is chargeable.

For UK courier deliveries, our courier will send you a 1 hour time-slot the morning of your delivery*. If you’re not able to accept the parcel at that time, please follow their instructions to “leave in a safe place”. Please don’t try to rearrange delivery for the following day, as the packaging will only keep the products chilled for 24 hours. If you encounter any issues, please get in touch.

*The slot is assigned by the courier and cannot be changed by you or The Juice Smith, but we’re working to change that in the future.